Cancellation Policy

Tennis Rocks Policy This policy applies to all members, guests and staff partaking in activities of Tennis Rocks at the tennis club, Schools or other venues where tennis Rocks is coaching as well as anyone who uses the club’s facilities or participates in the club’s activities. Tennis Rocks is committed to promoting equality, diversity and inclusion in all operations and activities. Tennis Rocks does not tolerate any form of discrimination, harassment or bullying. We will not accept any form of bullying or unacceptable behaviour, and we reserve the right to refuse further entry without a refund. Tennis Rocks expects all members, guests and staff to behave in a respectful, courteous and sportsmanlike manner at all times. The club reserves the right to take disciplinary action against anyone who breaches this policy or the club’s rules and regulations. By completing this form and/or paying for any service provided by Tennis Rocks, you accept these terms and conditions and acknowledge that there are risks, however small, like the activities, and the team shall not be liable for any injury sustained by anyone while taking part in coaching, and will not be held liable for any circumstances out of their control. We will undertake to exercise appropriate care and attention to ensure the safety of all participants. Tennis Rocks is not responsible for any personal property lost, stolen or damaged on the club’s premises or during Tennis Rocks’ activities at other venues. Members, guests, and staff are advised to label their belongings as used lost property and place them in the lost property box (in the clubhouse) or hand them into the office at other venues. Please remember to put your child's name on their things. Tennis Rocks offers termly tennis, individual coaching, and other sessions or lessons for members and non-members. The lessons are subject to availability and must be booked in advance. The fees for the lessons are non-refundable unless Tennis Rocks cancels the lesson due to bad weather or unforeseen circumstances. The lesson can be rescheduled to another day within the same term, subject to availability. Photographs and filming may be taken at the club or other venues during coaching for promotion purposes. Any photos or videos taken will only be used to promote Tennis Rocks tennis coaching programs, events or camp days via social media for promotional purposes. These will only be taken with the authorization of Paul Rock, head coach.

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