Cancellation Policy

By paying for coaching, you agree to these terms and conditions. Purpose: The policy aims to create a safe, fair, and enjoyable environment for all members, guests, and the coaching team. Scope: It applies to everyone participating in coaching activities at the tennis club, schools, or other venues, as well as those using the club’s facilities. Equality and Inclusion: We are committed to promoting equality, diversity, and inclusion. Equality and Respect: Discrimination, harassment, or bullying is not tolerated. Behaviour Expectations: Members, guests, and the coaching team must behave courteously and sportsmanlike. Liability and Safety: Participants acknowledge risks in sports activities. Lost Property: Personal belongings are not the club’s responsibility. Booking and Refunds: Coaching sessions are non-refundable, but make-up sessions are allowed for missed classes. For all individual lessons, the coach will need 24 hours notice; otherwise, you will still owe the fee for that lesson because it is not always possible to fill that slot with someone else if shorter notice is given. Photographs and Filming: Photos and videos taken during coaching sessions may be used to promote Tennis Rocks programs, events, and camps via social media. Feedback and Suggestions: Tennis Rocks values feedback from members, guests, and the coaching team. Send feedback to admin@tennisrocks.co.uk, and the head coach will review and respond promptly. Annual Review: This policy will be reviewed annually by Paul Rock and updated as needed. Communication of Changes: Any policy changes will be communicated to all members, guests, and staff through email, newsletters, notice boards, or the website. Thank you for choosing Tennis Rocks for your coaching! 🎾

Contact Details

• Hadley Wood Tennis Club, Crescent East, Barnet, UK

  07961282347

  admin@tennisrocks.co.uk